Return of funds

If the User retires from a course more than 5 days prior to the start date of the course, any amounts advanced will be refunded in full to the payer. The User must notify the Provider in writing of his/her intention to withdraw from the course. 
If the User withdraws from a course less than 5 days prior to the start date of the course, 50% of the advance will be returned to the payer. The User must notify the Provider in writing of his/her intention to withdraw from the course. 
If the User withdraws from a course less than 3 days prior to the start date of the course, the advance will not be returned to the payer. The User shall notify the Provider in writing of his/her intention to withdraw from the course. 
If the User is not satisfied with the quality of the training course, the User shall as soon as possible, but no later than 3 days from the time of the discovery of the inadequacy of the quality of the training course, notify the Executive Director in writing of the inadequacy of the quality of the training course. The relevant notification in this Agreement shall be in writing and shall state as fully as possible the claims made. 
The return of the value of the contract, on the provider's initiative, may take place if the group for which the User has made payment is dissolved because the number of participants enrolled in the training is insufficient for a new group.